Privacy Policy

InnoTech Systems Poland is committed to protecting the privacy and security of the data we process. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our site or use our online platform and services. As a technology company specializing in custom software development, IT infrastructure consulting, cloud migration and management, data analytics and business intelligence, cybersecurity solutions, mobile app development, and digital transformation services, we process data to provide these services and manage our relationship with clients and users.

Data Controller

The data controller responsible for processing your data is InnoTech Systems Poland, located at 10 Ruska Street, Suite 301, Wrocław, Lower Silesian Voivodeship, 50-250, Poland.

Information We Collect

We may collect and process various types of information from you when you interact with our site or use our services:

Personal Identification Information: Such as your name, email address, phone number, company name, and job title, provided voluntarily when you fill out forms, subscribe to newsletters, request information, or engage with our services.

Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This is collected automatically.

Service Data: Information related to your use of our specific services, which may include project details, technical specifications, and communications related to service delivery.

Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing activities on our site. Details about the types of cookies we use and your choices are provided in our Cookie Policy or detailed within this policy.

How We Use Your Information

We use the collected information for various purposes:

To Provide and Maintain Our Services: Including developing, delivering, and improving our software solutions, consulting services, and IT support.

To Communicate With You: Responding to inquiries, sending service updates, newsletters (if you subscribe), and marketing materials that may be of interest to you.

To Personalize Your Experience: Understanding how our users collectively use the resources provided on our site to enhance user experience.

For Security and Fraud Prevention: Protecting our site, services, and users from unauthorized access, fraud, and other security threats.

For Business Operations: Analyzing site usage and trends, conducting research, and for business planning.

To Comply With Legal Obligations: Fulfilling legal requirements and complying with applicable laws and regulations.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.

Contractual Necessity: Where the processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.

Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. This may include processing for direct marketing (where not requiring consent), preventing fraud, ensuring network and information security, and exercising our legal rights.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with third parties only under specific circumstances:

Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer support. These third parties are obligated to protect your data and use it only for the purposes specified by us.

Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

If you wish to exercise any of these rights, please contact us using the details provided below.

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area(EEA). When we do so, we ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

We may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US (note: the EU-US Privacy Shield framework has been invalidated, we rely on other mechanisms like Standard Contractual Clauses).

Please contact us using the details below if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Third-Party Links

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by postal mail at:

InnoTech Systems Poland
10 Ruska Street, Suite 301
Wrocław, Lower Silesian Voivodeship, 50-250
Poland

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